Collection of Information
Our Practice may collect personal information, such as your name, e-mail address, home or work address, telephone number, and financial information that you provide to us when you use our Website or purchase our programs, products, or services (“Personal Information”). By providing such information to us, you grant us permission to use and store such information. We, in turn, will use our best efforts to keep such information safe and secure.
We may also collect anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and favorites.
If you believe that any information about you that we retain is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
There is also information about your computer hardware and software that may be automatically collected. This information can include your IP address, browser type, domain names, access times and referring Website addresses. This information may be used by the Practice for the operation of its business, to maintain quality of service, and to provide general statistics regarding use of the Website.
The Practice requests and requires various personal data to understand your needs and provide you with better service. In addition, we may gather such information for the following reasons: (1) internal record keeping, (2) to keep records of customer purchases, (3) to improve our Website, programs, products, or services (4) to periodically send promotions about new programs, products or services, or other special offers from which you may unsubscribe at any time, (5) for aggregate, non-identifiable data for market research purposes, and/or (6) to customize the respective program, product, or service you purchase or use according to your interests. You will be given the opportunity to opt-out of having your email address used for commercial emails from our Practice at the time you receive any marketing email message from us. In any case, if you wish to be removed from any such Practice emails, you can send an email with “Unsubscribe” in the subject line to firstname.lastname@example.org
You can also contact this email address if you would like to:
- See what information we have about you, if any.
- Change and correct any information we have about you.
- Have us delete any information we have about you.
- Express any concern you have about our use of your information.
All information is stored through a data management system. The Practice takes precautions to protect your Personal Information. When customers submit Personal Information via the Website, it is protected both online and offline. Whenever Practice collects sensitive Personal Information (such as credit card data), that information is encrypted and transmitted to the Practice in a secure way.
While the Practice uses encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to Personal Information.
Please note that no data transmission over the Internet or any wireless network cannot be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered within transit by a third party.
We encourage you to not use general email and website communication for your specific medical needs and management. The Athena patient portal that is accessible from our website ensures protection of personally identifiable health information and is the channel that is appropriate for exchange of medical information between you and the Practice. The exchange of medical information between you and the Practice is governed by HIPAA and our use and disclosure of HIPAA information is set forth in our Notice of Privacy Practices available to our patients through their personal Athena Health patient account.
Access by Third Parties.
Our Practice will not sell, distribute or lease your Personal Information to third parties unless we have your permission or are required by law to do so.
Note that whenever you make your Personal Information available for access or viewing by third parties through our Website, programs, products, or services, and social media, the information you share also can be seen, collected and used by third parties and, therefore, we cannot be responsible for any unauthorized third party use of such information that you voluntarily share online or in any other manner. The Practice also is not responsible for the privacy statements or other content on the websites outside of our Website.